Notice: Auburn Showroom Saturday hours updated to 10 AM - 3 PM.

Return Policy

Last updated: 12 February 2024

Returns

At Amazing Flowers Wholesale, we understand that there may come a time where you need to return a purchase. We do accept returns and can provide a refund. We strive to make the returns process as convenient and easy as possible for you. Please read the following statements before initiating a return.
You must provide proof of purchase to initiate a claim, and Amazing Flowers Wholesale reserves the right to decline a refund.

Claims must be made within 7 days of receiving your purchase. Amazing Flowers Wholesale accepts the full or partial return of your purchase; please discuss the quantity and amount with our customer service team.

After contacting our customer service, you can arrange the delivery of the purchase back to the following address:

Amazing Flowers Wholesale

Unit 19, 7-9 Percy Street, Auburn NSW 2144

You are responsible for the postage or delivery costs. Once we receive the returned item(s), we will process the refund within 7 business days.

Returned purchases can only be refunded up to the same amount as your original purchase. If the returned items are damaged or partially damaged, Amazing Flowers Wholesale reserves the right to refund at a discounted rate or reject refunds.

Once the return has been received and accepted by us, your refund will be completed via the original payment method, excluding the delivery costs.

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